A recent Clubware 2.0 Client Survey in New Zealand found
that 96% of respondents were pleased with the Clubware
Support team’s service, providing the team with an overall
rating of Good or Excellent. For 42% of respondents, phone
calls were answered in 2 minutes on average and in less than
3 minutes on average for 73% of respondents. Where e-mails
or voicemail messages were left, these were generally
responded to within one day....
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